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CAREERS
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experiences for our customers.
If you are interested, send your resume to information@bowmanvillemarina.com
Please indicate which position you are looking to apply for and availability.
Feel free to see the Bowmanville Marina Gallery.
Restaurant Manager | Full-time & Part-Time
Report To: General Manager
Manages daily restaurant operations and assists with menu planning and maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
Duties & Responsibilities
- Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
- Creates a positive team atmosphere among Team Members.
- Maintains records of staff periodic manner and operating costs.
- Provides feedback and coaching to the Team regularly.
- Understands building capability through Cross training
- Treats all Team Members fairly, with respect.
- Sets high standards for appropriate team behaviour on shift.
- Works with food and beverage staff to ensure proper food presentation and proper food-handling procedures.
- Handle guest complaints in restaurant.
- Schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members.
- Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records.
- Check the quality of deliveries of fresh food and baked goods.
- Meet with sales representatives to order supplies such as tableware, cooking utensils, and cleaning items.
- Arrange for maintenance and repair of equipment and other services.
- Total receipts and balance against sales, deposit receipts, and lock facility at end of day.
- Ensures new products are executed properly the following roll-out.
- Is capable of handling irate customers with a friendly/calm attitude.
- Ensures product quality and great service.
- Shows enthusiasm about guest within the restaurant.
- Is flexible in dealing with changes/problems (e.g., being short staffed).
- Has effectively forecasted restaurant needs.
- Shifts priorities and goals as work demands change.
- Priorities tasks effectively to ensure most important tasks are completed on time.
- Delegates and follow-up effectively.
- Taking ownership of issues or tasks and gives detailed updates to the Chef and the General Manager.
- Seeks, listens and responds to Guest feedback.
- Coaches team on how to exceed Guest expectations.
- Does not blame others; takes accountability for problems.
- Effectively identifies restaurant problems through reports and can execute to resolve the same.
- Proficiency in using computer software to monitor inventory, track staff schedules and payroll, and perform other record keeping tasks as required.
- Proficiency in Point of sale (POS) software, inventory software, Restaurant guest satisfactory tracking software etc.
- Assist in planning
Education
Degree/ Diploma in Hotel/Restaurant Management or equivalent.
Experience
Has effectively managed Team Members for 2+ years
Sous Chef | Full-time & Part-Time
Sous Chef is a culinary leadership role requiring hands-on performance and instruction to junior team members as well as consistently excellent execution of menu items while adhering to budgetary targets. You will assist in directing culinary operations on a regular basis under the guidance of the Chef.
Duties & Responsibilities
- Daily shift management, including labour controls and line check systems.
- Oversee all revenue periods and preparation and management of fresh made prep recipes.
- Assist in management of prep charts ensuring freshness, shelf life and proper food safe practices are controlled.
Qualifications & Experience
- Previous culinary leadership experience in a high volume, full-service restaurant kitchen required.
- Excellent high volume culinary production skills.
- Team leadership in highly engaged kitchen area.
- The ability to provide consistent culinary and leadership direction during high revenue periods.
- Fluent in English (written and spoken)
Other Key Attributes
- Be focused.
- Be very organized.
- Have a positive and energetic attitude.
- Display natural leadership abilities.
- Have a strong sense of urgency, but able to remain calm in stressful situations.
- Thrive in a fast pasted environment.
Line Cook | Full-time & Part-Time
We are currently looking for a Line Cook (s), who is detail focused and committed to providing our guests with an excellent experience.
Duties & Responsibilities
- Preparing and cooking all items required for the daily menu
- Finishing menu items from a raw or basic/pre-finished state.
- Beginning and completing preparation work as required.
- Assisting in the control and production of food.
- Ensuring the proper handling of food storage.
Qualifications & Experience
- Minimum one to two years related cooking experience
- Working knowledge of Health and Safety practices
- Proven verbal and written communication skills and interpersonal skills
- Proven organizational skills
- Ability to work in a team environment
Other Key Attributes
- Be focused.
- Be very organized.
- Have a positive and energetic attitude.
- Have a strong sense of urgency, but able to remain calm in stressful situations.
- Thrive in a fast pasted environment.
Bartenders | Full-time & Part-Time
We are looking for experienced and dedicated bartenders who share our values.
Bartending experience in a fast paced, high volume establishment is a must. Knowledge of craft beer and/or experience with wine and cocktails is an asset. An interest in wine, food, and cutting edge hospitality is an asset. If you are passionate about hospitality and looking to work in a challenging, collaborative, and innovative environment, we want to work with you.
Duties & Responsibilities
- Knowledge of proper pouring technique and wine service/accurate daily inventories
- Knowledge of cocktails and experience building cocktail recipes
- Experience cash handling in a high paced environment
- Dedication to maintaining a clean and organized work station/bar hygiene
- Experience working in a high volume setting. Including service bar, the wood, and cocktailing
- Knowledge of Beer and Craft Breweries
- Spirit and Wine knowledge
- Detailed understanding of all of our food menus
- Ability to create a memorable guest experience
- Additional support duties as business requires
- 2+ years professional bartending experience required
Other Key Attributes
- Experienced in beer, wine and cocktails
- Excellent people and communication skills with both guests and staff
- Passionate about providing unforgettable dining experience
- Ability to remain calm and prioritize elevated service under pressure
- Excel at multitasking
- Ambitious and interested in continually improving and learning
- understands business computer and POS systems
Server | Full-time & Part-Time
If you have a passion for Food, Hospitality and Service Excellence, enjoy being part of a fun and dynamic team, and want to work in an exciting and fast-paced environment. Than we want you. If you are experienced or looking for an entry level first job and you have a desire to work, we want you!
Duties & Responsibilities
- Provide guests with a friendly, sociable and inviting experience
- Be knowledgeable of all food and beverage options and provide suggested pairing
- Adhere to the Health and Safety policies and procedures outlined in the Health and Safety Program
- Ensure quality is at the highest standards. Driving knowledge and passion around hospitality and salesmanship.
- Ensure compliance of all standards and procedures relating to provincial workplace safety standards.
- The successful candidate is expected to be a leader, demonstrating behavior’s that align with our culture of improvement, growth and executing with excellence.
Qualifications & Experience
- Smart serve certification required
- Excellent communication, interpersonal and organizational skills
- One year of server experience in a fast paced environment desired
- Team oriented and able to build and foster positive relationships
- Able to work in a fast-paced environment
- Dynamic personality, energetic and self-confident
- Able to work a flexible schedule including days, evenings and weekends
Our people are what will bring hospitality experience to life for our guests. Our creative and tasteful menu items, a welcoming greeting, and a genuine connection is what we are all about. Especially when guests looking forward to their next visit because of not only excellent quality food but a true positive personality. You are responsible for ensuring a great guest experience for all guests within the restaurant.
The Deck – bar & grill will offer a challenging and fast paced environment to learn and grow with a fantastic team. If you are interested in a position, please email your resume.
Dishwasher | Full-time & Part-Time
Duties & Responsibilities
- Follow health and safety procedures/standard.
- Collect, wash, and stack dishes and cookware
- Prepare and utilize soap/chemical solutions
- Consistently follow task lists and quality standards
- Complete logs/forms/temperature checks
- Follow department opening/closing procedures
- Use of garbage and cardboard compactor
- Provide exceptional customer service
- Assist with various cleaning duties as needed
- Prep food products to supply kitchen stations as needed
Qualifications & Experience
- 1-2 years of experience in equivalent position
- Ability to lift up to 40lbs and stand for long periods of time
- Weekend availability
- Ability to balance patience with urgency with a polished presentation
Other Key Attributes
- Be focused.
- Be very organized.
- Have a positive and energetic attitude.
- Have a strong sense of urgency, but able to remain calm in stressful situations.
- Thrive in a fast pasted environment.
Busser/Junior Server | Full-time & Part-Time
Duties & Responsibilities
- Ability to work on a fast-paced environment
- Customer Service Skills
- Able to stand or walk for long periods of time
- Verbal Communication
- Presentation skills
Qualifications & Experience
- English
- Smart Serve is a must
- Willing to work weekends, overtime, late nights and holidays
- Must be LEGALLY able to work in Canada
The Deck – bar & grill is looking to hire full time & part time bussers with evening and weekend availability. One of the most important positions within the restaurant and a great foot in the door for anyone thinking of a career in the culinary arts. The Deck – bar & grill will offer a challenging and fast paced environment to learn and grow with a fantastic team. If you are interested in a position, please email your resume.
Housekeeping Supervisor | Full-time & Part-Time
As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards.
Duties & Responsibilities
- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to hotel brand standards at all times
Qualifications & Experience
- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office
Housekeeping Attendant| Full-time & Part-Time
We are looking for individuals who possess a high level of attention to detail, a strong work ethic with the ability to relate well with people which includes direct involvement with hotel staff and guests, good English communication skills and customer service.
This position requires an applicant with a flexible schedule-day shift only, which includes weekdays,weekends and some holidays.
Duties & Responsibilities
- Provide the highest quality of service to the customer at all times.
- Ensure guest satisfaction through room cleanliness and attention to guest needs.
- Clean guest rooms following the Housekeeping Guidelines within work day while maintaining
- established standards.
- Inspect room for maintenance needs and report on maintenance service requests.
- Perform daily general clean duties and changing of bedspreads, blankets, linens, mattress pads and shower curtains as assigned.
- Log rooms cleaned on daily housekeeping report.
- Clean, organize, and restock housekeeping cart at the end of the day.
- Maintain cart, linen room, and vacuum cleaner cleanliness. Turn in key and room status report to Guest Room Supervisor or Front Desk.
- Occasional operation and folding of laundry.
- Must wear proper uniform at all times in accordance with the Standards of Appearance.
- Practice safety standards at all times.-Perform other duties as assigned, of which the employee is capable.
Qualifications & Experience
- Individuals must be able to clean Guest Rooms to Hotel Standards.
- Responsible for the cleanliness, arrangement and supply of all Guest rooms in an assigned section.
- Previous Housekeeping experience would be an asset.
- This position requires continuous movement, regularly bending, lifting, pushing, pulling, and carrying.
- You must also be able to stand and walk for an entire shift and perform repetitive motions.
Bowmanville Marina-Front Desk / Reception| Full-time & Part-Time
The Guest Services agent completes guest registration, room assignments, blocking, check out, and accounting procedures. Provides efficient, gracious, and professional guest service
Duties & Responsibilities
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations.
- Perform all duties on the position certification checklist.
- Ability to read, analyze, interpret, and effectively explain items such as common reports, guest folios, and emergency procedures. Know role in emergency situations.
- Give a warm and sincere greeting. Check the guest in and out efficiently and in a friendly manner. Use the guest’s name at least twice. Anticipate the guest’s needs and exceed their expectations. Give the guest a fond farewell/warm good-bye. Thank them and invite them back
- Always answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed.
- Open and close shift correctly. Make cash drops in accordance with proper cash handling procedures.
- Understand and consistently follow all cash handling procedures including the hotel credit and check cashing procedures.
- Ensure all credit cards and cash funds are balanced throughout each shift.
- Complete guest and information privacy training.
- Offer and properly handle requests for wake-up calls and “do not disturb” requests.
- Effectively operate the hotel computer system or property management system upon certification.
- Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, hotel surroundings (i.e. mall, restaurants, and medical facilities).
- Monitor room availability, selling strategies, discounts and frequent guest program benefits
- Keep desk area clean. Understand that it is every associate’s responsibility to keep the hotel clean and in immaculate condition. Complete daily/weekly cleaning schedule.
- Inform management of any guest or system-related issues.
- Read and initial log daily.
- Maintain proper key control.
- Forward Lost and Found inquiries to Loss Prevention.
- Follow brand check-in/check-out procedures for all guests.
- Assist with Sales and Marketing efforts as directed by management staff.
- Possess working knowledge of reservation procedures. Know cancellation and walk procedures
- Ensure security and confidentiality of all guest and hotel information and material.
- Attend work on time as scheduled and adhere to attendance policy.
- Participate in daily pre shift.
- Utilize property Service Recovery.
- Report unsafe conditions and suspicious activity to GM (Alan)
- Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required. Use personal protective equipment.
- Communicate properly and effectively with the guest, associates, and managers. Effectively respond to and resolve guest complaints.
- Promote teamwork and associate morale.
- Follow proper key control procedures.
- Never give a key to a guest room out without verifying the requestor’s identity
- Never give connecting rooms without the express permission of both guests
- Never announce a guest’s room number
- Perform other duties as assigned
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